Understanding and Managing Countertransference Reactions to Difficult Clients

Understanding and Managing Countertransference Reactions to Difficult Clients
Presented By: Jeffrey Hayes, Ph.D.
Location: PCOM 4170City Avenue Philadelphia, PA 19131 Evans Hall 327
Friday, October 18, 2019
Time: 9am to 12pm
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3.0 CE
Psychologists occasionally have reactions to clients that interfere with the process and outcome of therapy. Historically, these reactions have been referred to as “countertransference.” Understanding the causes of countertransference reactions can make them less likely to occur in the future. In addition, using specific strategies can help therapists manage these reactions when they do occur to minimize their negative effects or to benefit therapy.

This workshop will draw from clinical examples, research, and theory so that participants will be able to:
• Understand the role of countertransference in various theoretical approaches (45 minutes)

• Translate research findings into clinical practice (infused throughout)

• Apply a five-factor model of countertransference to a current or former case (65 minutes)

• Understand the role of reflective practice and other strategies in the management of countertransference reactions (1 hour)

The workshop will involve film presentation, lecture, case discussions in small groups, large group discussion, and question-and-answer periods.  Care will be taken to ensure that all participants feel comfortable as we explore sensitive case material.

Objectives:

1. Describe the role of countertransference in various theoretical approaches to therapy.

2. Translate research findings on therapists’ problematic reactions into clinical practice.

3. Apply a five-factor model to help manage problematic reactions to clients.

4. Identify the role of reflective practice in the management of problematic reactions.

5. Incorporate specific strategies to effectively train and supervise graduate students

Dr. Hayes received his Ph.D. in counseling psychology from the University of Maryland in 1991.  He currently is a professor at the Pennsylvania State University, where he has been a faculty member since 1993.  At Penn State, Dr. Hayes teaches courses on psychotherapy to students in four programs (Counseling Psychology, Rehabilitation and Human Services, Counselor Education, and Clinical Psychology).  Throughout his career, Dr. Hayes has researched and written about psychotherapy, focusing on the characteristics of treatment providers that affect therapy process and outcome.  He has coauthored two books in this area, co-edited a third, and has published more than 90 refereed journal articles and book chapters.  Dr. Hayes has made more than 100 presentations at professional conferences around the world.  His research has been funded by several agencies, including the American Psychological Foundation and the American Foundation for Suicide Prevention. His work has been recognized in the form of early career awards from both the Society for Psychotherapy Research and the American Psychological Association, where he is a fellow in two divisions (the Society for the Advancement of Psychotherapy and the Society for Counseling Psychology). Dr. Hayes has served as President of the North American Chapter of the Society for Psychotherapy Research, was chair of the Education and Training Committee for the American Psychological Association’s Division of Psychotherapy, and he has been associate editor of both Psychotherapy Research and the Journal of Counseling Psychology .  Dr. Hayes is currently the editor of Psychotherapy Research .  He is a licensed psychologist and has provided psychotherapy to adults in private practice for the past 25 years.

PSCP: The Psychology Network is approved by the American Psychological Association to sponsor continuing education for psychologists. PSCP: The Psychology Network maintains responsibility for this program and its content.